FAQs

Who do you ship our items through?

Beverley Brown Boutique ships most items through USPS, although there is an option at checkout for UPS that allows quicker options.

When will my order ship?

It currently takes 1-3 business days for Beverley Brown to process your order and get it ready to ship, however in some instances it could be +/- a day. If you're needing your items fast please send us and email at customerservice@beverleybrownboutique.com and we will try to accommodate to your needs.

What is your return policy?

Beverley Brown accepts online returns up to 14 days from the time of purchase for store credit ONLY or an exchange if the correct size remains in stock at the time of return.  All sale items are final sale and can not be returned. All returned items must be sent in new condition- no stains, smells and with the original tags attached. If any stains or smells are in/on items being returned they will be returned to sender and unaccepted for store credit or exchange. 

How do I return my items?

We do understand that some items just don't work out! If you need to return items you are responsible for paying the return shipping. Please send us an email at customerservice@beverleybrownboutique.com so we know to expect your package. All packages received within the 14 day period will be refunded to the card used at the time of purchased within 2 days of receiving the return. After 14 days store credit will be issued and an email will be sent to you with information on how to use the credit online.